Returns & Exchanges

At Astral, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned garments must be in their original condition, unworn and with tags attached, to ensure a seamless refund process.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Securely place the items in their original packaging and include the packing slip to help our team identify your order quickly.

3

Attach the Label

Download and print the prepaid shipping label provided by the portal, then affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing